Responsibilities

  • Serve as the liasion between your clients and the team
  • Build and strengthen client relationships, proactively responding to their needs and following up on all requests
  • Demonstrate a sense of urgency by having the ability to switch quickly and comfortably between multiple projects in a very fast-paced environment
  • Collaborate with the team on the prioritization and scheduling of projects
  • Plan, implement and manage various digital marketing campaigns including, but not limited to email marketing, social media marketing, and Google Adwords
  • Monitor and analyze effectiveness of marketing campaigns as well as provide monthly reports and recommendations to clients

Skills You Need

  • Website Management: WordPress + Shopify
  • Email Marketing: Mailchimp, Constant Contact + Hubspot
  • Search & Analytics: Google Search Console + Google Analytics
  • PPC: Google AdWords, Facebook, Instagram, LinkedIn, Pinterest
  • Social Media Management: Facebook Business Manager, Hootsuite + Buffer

Qualifications

  • 5+ year of agency account management/client services experience
  • Bachelor’s degree preferred but applicable experience will be considered
  • Microsoft Office proficiency required
  • Working knowledge of Adobe Creative Suite, including InDesign, Dreamweaver and Photoshop
  • Excellent communication, writing, editing, project management and organizational skills
  • Proven track record of managing multiple clients and projects simultaneously